Account Manager II - Remote

Overview

The Account Manager II is a key member of our Education Partnership team, focused on building and strengthening relationships with organizations across the education ecosystem. In this role, you’ll work closely with EdTech companies, consulting firms, and other partners in the education market to drive revenue growth and deliver meaningful client outcomes. Success in this role requires a deep understanding of client needs, a collaborative mindset, and a commitment to providing exceptional service in a dynamic, mission-driven environment.

In Short

• Build loyal customer relationships for assigned accounts or territory.
• Secure customer rate changes, cross/upsells, and renewals.
• Establish client-specific goals and coordinate successful onboarding.
• Ensure customers achieve fast time-to-value with products/services.
• Maintain regular engagement with clients.
• Utilize excellent communication skills for presentations and service.
• Employ strong negotiation and problem-solving skills.
• Manage multiple priorities and maintain high activity levels.
• Focus on developing win-win outcomes for clients and the company.

Requirements

• 3+ years of experience in a similar role with a technology company.
• Bachelor's degree preferred.
• Excellent written and verbal communication skills.
• Proficient in using spreadsheets, presentations, and data analysis tools.
• Strong organizational skills.
• A continuous learner focused on client outcomes.

Benefits

• Work from home flexibility.
• Dynamic, mission-driven work environment.