Senior IT User Experience (UX) Lead - Remote

Overview

Leidos is seeking a dynamic and experienced leader to serve as the Senior IT User Experience (UX) Lead, championing Human-Centered Design principles to ensure intuitive and engaging user interactions across enterprise IT services and digital products.

In Short

• Lead UX strategy and design thinking workshops.
• Conduct user research, interviews, and usability testing.
• Translate findings into actionable insights and design recommendations.
• Integrate UX best practices into agile development.
• Develop experience metrics and customer satisfaction measures.
• Manage a large team of experienced professionals.
• Facilitate culture change initiatives.
• Provide training on new capabilities and processes.
• Communicate regularly with diverse customer segments.
• Ensure budget accountability for operations.

Requirements

• Bachelor's Degree with 15+ years of experience or Master's with 13+ years.
• 7+ years of experience supervising teams or projects.
• Expertise in OCM, UX, and training.
• Experience in executive communications.
• Advanced proficiency with Microsoft Office tools.
• Strong technical aptitude and interpersonal skills.
• Ability to handle multiple projects against deadlines.
• Active Secret security clearance required.

Benefits

• Competitive compensation.
• Health and wellness programs.
• Income protection and paid leave.
• Retirement benefits.
• Opportunities for professional growth.