Experience Strategy/User Experience (UX) Lead - Remote

Overview

We’re seeking a Experience Strategy/UX Lead to join our fast-growing CX team. This is a full-time, remote position.

In Short

• Lead the UX strategy and design for client projects.
• Conduct UX research and testing to drive project strategy.
• Create user personas, journey maps, and experience flows.
• Facilitate workshops with client teams for consensus and understanding.
• Translate user insights into design concepts and prototypes.
• Collaborate with cross-disciplinary teams to execute strategic visions.
• Provide strong representation for UX design within the organization.
• Stay updated on trends and best practices in the digital landscape.
• Act as an ambassador for a human-centered culture.
• 5-10 years of experience in UX design is required.

Requirements

• 5-10 years of experience as a UX designer or professional at an agency.
• Expertise in UX design, research, and testing deliverables.
• Proficiency in Figma is required.
• Exceptional communication and facilitation skills.
• Ability to lead projects with some oversight.
• Ability to manage multiple projects simultaneously.
• Experience with Adobe Experience Manager or similar CMS.
• Experience with healthcare organizations and B2B is a plus.

Benefits

• Comprehensive insurance plans including health, dental, and vision.
• Flexible vacation time.
• Life Insurance paid by employer.
• Disability Insurance available.
• 401(k) Plan.
• Company-subsidized AD&D Insurance.
• Optional insurances available through Marketplace.