Application Design & Configuration Expert - Remote

Overview

The Application Design and Configuration Expert (ADCE) role involves working with IT professionals to support a wide range of business applications and technologies, ensuring their availability and maintenance in line with business requirements.

In Short

• Role available to internal applicants only.
• Work location is County Hall, Glenfield, Leicester.
• Hybrid working model.
• Salary range of £28,605 to £39,165 per annum.
• 37 hours per week, permanent contract.
• Manage and resolve incidents and support requests.
• Engage with suppliers and stakeholders.
• Coordinate testing and support documentation.
• Line management responsibilities for Assistant Technical Specialists.
• Promote best practices in application support.

Requirements

• Significant ICT experience in a large environment.
• Experience working with technical and professional staff.
• Ability to deliver complex business processes.
• Knowledge of applications such as Mosaic and Synergy.
• Strong analytical and problem-solving skills.
• Flexible and innovative approach.

Benefits

• Flexible working arrangements considered.
• Inclusive organization promoting diversity.
• Support for personal circumstances.
• Commitment to equal opportunities.