Insurance Directory Optimization Specialist - Remote

Overview

The Insurance Directory Optimization Specialist will manage and optimize insurance provider directories to enhance patient access to telepsychiatry services.

In Short

• Audit and correct insurance directories.
• Enhance search rankings for telepsychiatry listings.
• Streamline patient routing to online services.
• Maintain a master inventory of provider data.
• Collaborate with directory teams to boost visibility.
• Track performance metrics and improve conversion rates.
• Automate data management processes.
• Deliver weekly performance dashboards.
• Ensure accuracy of listings post-updates.
• Measure impact on patient volume and revenue.

Requirements

• 2+ years in provider data management or telehealth operations.
• Experience with updating payer directories.
• Proficient in handling large datasets and basic SQL/API.
• Familiarity with UTM tracking and analytics.
• Detail-oriented with strong organizational skills.

Benefits

• Competitive hourly rate with performance bonuses.
• Flexible working hours.
• Opportunity to impact patient care directly.
• Work with a mission-driven team.