Home-Based Support Staff Member - Remote

Overview

The DCX Client Services - Home-Based Support Staff Members will work as a full-time employee for a growing business based in the United States, providing support and demonstrating skills in a flexible work environment.

In Short

• Full-time remote position with a focus on customer service.
• Responsibilities include sample ordering and factory follow-ups.
• Daily tasks will vary, requiring flexibility and adaptability.
• Strong attention to detail and organizational skills are essential.
• Proficient communication skills in English are required.
• Experience in customer service or related fields is preferred.
• Familiarity with Microsoft Office applications is necessary.
• Work hours are Monday through Friday, 8:00 AM - 5:00 PM CST.
• Salary is competitive at $35,000 per year.
• Opportunities for growth and development within the company.

Requirements

• College degree in Communications, Marketing, or related field.
• 1-3 years of experience in customer service or client representative roles.
• Highly organized with strong attention to detail.
• Ability to adapt to diverse customer personalities.
• Experience with inbound and outbound calls preferred.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Familiar with CRM systems and practices.
• Strong problem analysis and solving skills.
• Customer-focused mindset.
• Willingness to learn new skills and processes.

Benefits

• Generous salary and empathetic management.
• Work-from-home opportunities.
• Travel allowances and meal perks.
• Growth-oriented training and development.
• A supportive and compassionate work environment.
• Opportunity to work with fast-growing US companies.
• Flexible work schedule.
• Innovative and detail-oriented team culture.
• Encouragement of personal and professional growth.
• Engagement with enthusiastic and high-performing colleagues.