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Rider Support Team Member - Remote

Posted Yesterday
Comoto logo

Comoto

Customer Service
Full Time
USA
$14 - $17/hour

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Overview

The Rider Support Team Member will provide exceptional customer service support primarily through phone and email, assisting with various inquiries related to orders, shipping, and customer policies.

In Short

  • Start date for the new hire class is April 21, 2025.
  • Compensation ranges from $14 to $17 per hour based on experience.
  • Remote work is available for those not within commuting distance.
  • Role involves handling customer support inquiries via multiple channels.
  • Must be detail-oriented and proactive in problem-solving.
  • Ability to work outside standard business hours is required.
  • Minimum 2 years of experience in retail, service, or hospitality is necessary.
  • Typing speed of at least 35 WPM is required.
  • Passion for motorcycles and related products is ideal.
  • All necessary equipment will be provided for remote work.

Requirements

  • Commitment to Comoto’s Core Values.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple priorities effectively.
  • Sound problem-solving and analytical skills.
  • Experience in a fast-paced environment.
  • High school diploma or equivalent; bachelor's degree is a plus.
  • Ability to work a flexible schedule, including nights and weekends.
  • Ability to speak multiple languages is a plus.
  • Detail-oriented with a commitment to self-improvement.
  • Minimum typing speed of 35 WPM required.

Benefits

  • Opportunity for wage increase after a 4-month progress review.
  • Work from home with provided equipment.
  • Engage with a community of motorcycle enthusiasts.
  • Training provided to enhance skills and knowledge.
  • Supportive team environment.

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