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Lawyer Support Associate - Remote

Posted 4 weeks ago
Sales / Business
Full Time
Worldwide

Overview

Join Lawhive to build a world-class Lawyer Support Team, ensuring lawyers have the support they need to deliver exceptional legal advice and client experiences.

In Short

  • Be the first line of support for lawyers on the platform.
  • Own operations tasks required by lawyers.
  • Troubleshoot platform issues and escalate concerns.
  • Work closely with Legal, Finance, and Operations for compliance.
  • Maintain and update support documentation.
  • Drive efficiency and identify areas for improvement.
  • Assist with document checks and legal letter formatting.

Requirements

  • 1+ years experience in legal roles like paralegal or legal assistant.
  • Experience in operational or customer support roles.
  • Experience in a start-up environment.
  • Familiarity with legal billing systems.
  • Strong communication and problem-solving skills.
  • Highly organized with attention to detail.
  • Proactive with ownership of tasks.
  • Passion for improving legal services through technology.

Benefits

  • 34 Holidays (25 days annual leave + birthday off + bank holidays).
  • Equity (Share Options).
  • Pension.
  • Regular team building activities and socials.
  • 20% off legal fees through Lawhive.
Lawhive logo

Lawhive

Lawhive is an innovative online platform dedicated to ensuring that everyone has access to legal services at a fraction of traditional law firm costs. By combining the expertise of regulated human lawyers with the capabilities of an AI lawyer, Lawhive aims to address the pressing issue of equal access to the law, viewing it as a fundamental utility in society. Their AI lawyer, Lawrence, has recently passed the Solicitors Qualifying Exams, showcasing the company's commitment to quality and reliability. Backed by prominent venture capital funds and experienced founders from successful startups, Lawhive is on a mission to transform how consumers and small businesses obtain legal help.

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