Draw Inspections Quality Specialist - Remote

Overview

The Draw Inspections Quality Specialist is responsible for ensuring that progress inspection reports produced by inspection companies meet the agreed-upon standards. Progress inspection reports are delivered by independent inspection companies and provide a non-biased, independent observation of the work completed at a construction site. With expertise in identifying the various construction trades and stages of construction, the Quality Control Specialist addresses defects in inspection reports as it relates to the agreed upon standards set forth between our clients and inspection companies.

In Short

• Conducts reviews of inspection reports submitted by inspection companies to verify accuracy and quality.
• Ensures that reports are reviewed within SLA and meets targets on quality standards.
• Meets productivity targets.
• Provides timely communication with stakeholders.
• Handles escalations regarding quality and ensures timely resolution.
• Maintain and improve quality control documentation.
• Identifies opportunities for improvement.
• Stays up-to-date on industry standards and guidelines.
• May assist with other functions in the department as needed.

Requirements

• Familiarity with quality control principles and practices.
• Excellent understanding of construction stages, trades, and terminology.
• Software experience.
• Excellent analytical and problem-solving skills.
• Has customer service experience with business clients.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with construction lending is a plus.

Benefits

• Health (+Dependent Coverage), Dental, and Vision Insurance Package.
• 12 Observed Holidays.
• Paid Time Off: Accrues up to 160 hours/20 days.
• Paid Sick Leave: 40 hours.
• 2 Floating Holidays.
• Paid Family Leave.
• 401k and Company Matching.
• Employee Assistance Programs (EAPs) for Mental Health, Financial Planning, Crisis Intervention.
• Remote Company - Work From Home Policy.