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Data Analyst - Remote

Posted 2 days ago
Data Analysis
Full Time
Worldwide

Overview

Laivly is seeking a Data Analyst to join their Reporting & Analytics team, focusing on data collection, processing, modeling, and analysis to enhance customer service technology.

In Short

  • Join a diverse and agile team valuing remote work.
  • Apply advanced data modeling to identify optimization opportunities.
  • Develop and maintain data models and reporting systems.
  • Create reports analyzing business functions and performance metrics.
  • Ensure accuracy and quality of data deliverables.
  • Optimize processes for data validation and visualization.
  • Communicate analytical results to stakeholders.
  • Implement quality controls to meet requirements.
  • Anticipate future needs and design proactive solutions.
  • Perform other related duties as assigned.

Requirements

  • Minimum 3 years of experience in data analysis.
  • Proficient in data mining and predictive analytics.
  • Experience with data lake environments; Databricks is a plus.
  • Strong SQL skills for effective querying.
  • Knowledge of statistical techniques and data analysis.
  • Experience creating databases and dashboards.
  • Proven problem-solving and analytical skills.
  • Effective communication and collaboration abilities.

Benefits

  • Opportunity to collaborate with a creative and diverse team.
  • Flexible work environment.
  • Career growth opportunities.
  • Innovative and fun workplace culture.

Laivly

Laivly

Laivly is an innovative company focused on transforming customer service technology through the use of artificial intelligence, machine learning, and digital automation. With a team of experienced contact center professionals, Laivly aims to enhance customer experiences for some of the world's largest brands while prioritizing ethical AI practices and improving the agent experience. The company fosters a creative and collaborative work environment, encouraging curiosity and creativity among its employees as they work towards building advanced solutions that address the unique challenges of customer service.

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