Reputation and Brand Specialist - Remote

Overview

The Reputation and Brand Specialist will enhance and maintain the dealership's reputation through effective online engagement and social media strategies.

In Short

• Manage online reviews and respond to customer feedback.
• Create and manage content for social media profiles.
• Communicate with dealership clients and provide performance updates.
• Collaborate with creative teams for content development.
• Monitor social media trends and public relations opportunities.
• Provide insights and counsel to improve brand reputation.
• Engage with the social community effectively.
• Prepare monthly reports summarizing performance metrics.
• Work in a collaborative environment with cross-functional teams.
• Utilize social media tools and reputation management platforms.

Requirements

• Strong attention to detail and sense of urgency.
• Excellent active listening and critical thinking skills.
• Effective time management and prioritization abilities.
• Bachelor’s degree preferred.
• Enjoys working in cross-functional teams.
• Familiarity with social media tools is a plus.
• High school graduate or equivalent, 18 years or older required.
• Drug-free workplace commitment.
• Equal employment opportunity commitment.
• Willingness to embrace a tech-focused, customer-centric environment.

Benefits

• Competitive pay.
• Medical, Dental, and Vision Plans.
• Paid Holidays & PTO.
• Short and Long-Term Disability.
• Paid Life Insurance.
• 401(k) Retirement Plan.
• Employee Stock Purchase Plan.
• Vehicle Purchase Discounts.
• Wellness Programs.