Web Content Editor & Digital Experience Analyst - Remote

Overview

Kwaan Bear IT Solutions is seeking a highly motivated Web Content Editor & Digital Experience Analyst to support the management, improvement, and continued evolution of a large-scale enterprise website for a major academic client. This role sits at the intersection of content strategy, user experience, accessibility, and digital analytics, helping ensure the website remains accurate, user-friendly, effective, and aligned with audience needs. The ideal candidate will use data and analytics to identify opportunities for improvement, support coordination across stakeholders, and proactively recommend enhancements that strengthen the overall digital experience. As part of a small, collaborative team, this high-impact role requires strong judgment, ownership, initiative, and the ability to work independently with limited direction in a dynamic environment.

In Short

• Create, revise, and optimize web content across the site
• Ensure content meets standards for quality, accessibility, usability, and brand alignment
• Improve user experience through content structure, clarity, and consistency
• Support content audits, standardization efforts, and ongoing updates
• Use GA4 and SEO tools to analyze user behavior and content performance
• Identify opportunities to improve engagement, usability, and conversion
• Establish and monitor KPIs tied to content and user experience
• Recommend and implement data-driven improvements
• Support QA efforts for website updates, enhancements, and system changes
• Work with stakeholders and content contributors across the organization

Requirements

• Strong writing, editing, and content organization skills
• Experience working with a CMS and web publishing workflows
• Familiarity with Google Analytics, SEO, and metadata
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities and adapt quickly
• Strong attention to detail
• Ability to work independently and take initiative

Benefits

• Collaborative team environment
• Opportunity to work on a large-scale enterprise website
• Engagement with diverse stakeholders
• Professional growth and development opportunities
• Flexible working conditions