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Senior/Staff Software Engineer, Site Reliability Engineering - Remote

Posted 7 weeks ago
Software Development
Full Time
USA

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Overview

Kustomer is seeking a Senior/Staff Software Engineer for Site Reliability Engineering to build and maintain systems that enhance automation and improve the infrastructure across the company.

In Short

  • Join a leading conversational CRM platform.
  • Work on maintaining cloud infrastructure security and capacity planning.
  • Optimize CI/CD processes and developer productivity.
  • Collaborate with cross-functional teams to drive engineering best practices.
  • Participate in large-scale system migrations.
  • Manage compliance and security automation with the InfoSec team.
  • Utilize a tech stack including JavaScript, Go, and AWS.
  • 8+ years of experience in building distributed web applications required.
  • Remote-friendly company with a strong NYC presence.
  • Competitive salaries and stock options offered.

Requirements

  • Bachelor's degree in Computer Science or related field.
  • 8+ years of experience in web applications.
  • Strong AWS and Linux/Unix experience.
  • Experience with infrastructure as code and Terraform.
  • Understanding of programming languages like Go, Python, JavaScript.
  • Experience with observability tools.

Benefits

  • 100% healthcare coverage in the U.S.
  • 401K and generous vacation policy.
  • WiFi and mobile reimbursement.
  • Inclusive and diverse work environment.
  • Stock options and competitive salaries.
Kustomer logo

Kustomer

Kustomer is a customer service platform that focuses on delivering exceptional customer experiences through innovative technology. The company provides businesses with tools to manage customer interactions across various channels, enabling them to streamline support processes and enhance customer satisfaction. Kustomer's mission is to empower organizations to build lasting relationships with their customers by offering a comprehensive, user-friendly solution that integrates seamlessly with existing workflows.

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