AIS Community Development Manager - Remote

Overview

The AIS Community Development Manager will be responsible for expanding the AIS Station Owner community, enhancing maritime visibility through effective community management and engagement strategies.

In Short

• Expand the AIS Station Owner community by identifying and onboarding new members.
• Monitor AIS coverage and identify areas needing improvements.
• Evaluate incoming station applications for legitimacy and prerequisites.
• Maintain communication and support for contributors until stations are operational.
• Implement outbound campaigns for community growth and engagement.
• Suggest process optimizations for community management.
• Generate content for blogs, newsletters, and lead generation campaigns.
• Coordinate logistics with equipment providers.
• Report on AIS network growth and coverage.
• Provide basic technical support for AIS technology.

Requirements

• 3+ years experience in Community Management or a similar field.
• Proven track record in managing customer relationships.
• Bachelor’s degree in Business, Communications, Marketing, or related field.
• Excellent verbal and written English skills.
• Familiarity with online community platforms and social media.
• Strong interpersonal skills for engaging with diverse communities.
• Initiative-taking mindset.
• Experience in the maritime industry or AIS technology.
• Additional languages are beneficial.
• Tech-friendly with reporting skills is beneficial.
• Experience with Atlassian and Intercom is beneficial.

Benefits

• Opportunity to work in a dynamic global environment.
• Be part of a team dedicated to transforming data into actionable strategies.
• Access to cutting-edge technology and innovation.
• Supportive work environment with a focus on professional development.
• Engagement with a vibrant community of maritime professionals.