Shift Manager - Children and Young People - Remote

Overview

The Shift Manager for Children and Young People is responsible for overseeing the delivery of mental health services, managing practitioners, and ensuring effective service delivery for young people.

In Short

• Manage and lead a team of practitioners delivering mental health services.
• Ensure effective service delivery and manage service user flow.
• Allocate casework and practitioner activities based on service demand.
• Provide support and guidance to practitioners during their shifts.
• Monitor and manage waiting lists and caseloads effectively.
• Communicate responsibilities and priorities to the team.
• Ensure adherence to company protocols and ethical guidelines.
• Identify areas for service improvement and report on performance.
• Stay updated on best practices in digital mental health.
• Work collaboratively with the Service Support Team for staffing needs.

Requirements

• Experience in management and leadership roles.
• Understanding of mental health services and practices.
• Strong communication and interpersonal skills.
• Ability to manage resources and staff effectively.
• Experience in service delivery and performance monitoring.
• Knowledge of safeguarding practices.
• Ability to work in a fast-paced environment.
• Commitment to ongoing professional development.

Benefits

• Flexible working hours.
• Opportunity to make a positive impact on young people's mental health.
• Work within a supportive and innovative team.
• Access to professional development opportunities.
• Contribute to the UK's largest digital mental health platform.