Videogames Customer Service Representative (Portuguese, Written Support) - Remote

Overview

Keywords Studios Mexico is looking for customer service representatives for written support to assist players with their inquiries and issues.

In Short

• Temporary remote positions available due to COVID-19.
• Must be available to work in the office when required.
• Focus on written support, no calls involved.
• Assist players with account issues and inquiries.
• Provide excellent customer service through chats, emails, and tickets.

Requirements

• Fluency in Portuguese.
• Strong written communication skills.
• Ability to solve problems effectively.
• Experience in customer service is a plus.

Benefits

• Work in a dynamic and engaging environment.
• Opportunity to assist gamers and make a difference.