Remote Otter LogoRemoteOtter

Player Support Agent for Japanese Video Games - Remote

Posted 2 days ago
Customer Service
Full Time
Quebec, Canada

Overview

We have been pioneers and leaders in player support for over 15 years, serving as the largest international provider of services for companies that develop and publish MMOs, virtual worlds, social, casual, or mobile games, and transmedia content.

In Short

  • Assist players with account issues via ticket system, phone, or live chat.
  • Interact with client customers by answering all game-related questions.
  • Provide developers with important information from customer interactions.

Requirements

  • Fluency in Japanese.
  • Experience in customer support.
  • Familiarity with gaming culture.
  • Strong communication skills.

Benefits

  • Work in a dynamic and innovative environment.
  • Opportunity to work with leading gaming companies.
  • Continuous training and development.

Translated from French

Keywords Studios logo

Keywords Studios

Keywords Studios, established in 1998 and publicly listed in 2013, is the world's leading provider of technical and creative services to the global video games market. With over 12,000 employees across 70+ studios in 26 countries, the company specializes in graphic art asset production, game development, audio, testing, localization, and customer support services for major video game developers and publishers. Keywords Studios is known for its commitment to diversity, a people-first culture, and a flexible working environment that empowers employees to excel. The company has a strong track record of growth, having successfully integrated over 50 acquisitions since 2014, and is dedicated to sustainability and community engagement.

Share This Job!

Save This Job!

Similar Jobs:

TransPerfect Gaming logo

Player Support Agent - German - Remote

TransPerfect Gaming

115 weeks ago

Join TransPerfect Gaming Solutions as a Player Support Agent to provide exceptional customer service to players.

Worldwide
Full-time
Customer Service
Keywords Studios logo

Japanese & English Customer Support Agent - Gaming - Remote

Keywords Studios

2 weeks ago

Join Keywords Studios as a Japanese & English Customer Support Agent to provide exceptional support to the gaming community.

Japan
Full-time
Customer Service
Keywords Studios logo

English & Japanese Customer Support Agent - Gaming - Remote

Keywords Studios

8 weeks ago

Join Keywords Studios as a bilingual Customer Support Agent to provide exceptional support to gamers and enhance player experiences.

Japan
Full-time
Customer Service
Side logo

Japanese Operations Support Agent - Remote

Side

6 weeks ago

The Japanese Operations Support Agent provides translation and operational support to enhance customer service in a remote environment.

United Kingdom
Contract
Customer Service
Keywords Studios logo

Japanese Customer Support Agent - Gaming - Night Shift - Remote

Keywords Studios

4 days ago

Become a Japanese Customer Support Agent in a leading gaming company, providing assistance to players and developing your career.

Taiwan
Full-time
Customer Service