Japanese Customer Support Agent - Gaming - Night Shift - Remote

Overview

Join a dynamic gaming company as a Japanese Customer Support Agent, providing top-notch assistance to players while developing your skills in a supportive environment.

In Short

• Provide assistance to players by solving game-related queries.
• Respond to inquiries through email and chat without phone calls.
• Collaborate with internal teams for project-related requests.
• Fluent in Japanese at JLPT N1 level required.
• Proficient in English for daily interactions.
• Familiarity with MS Office or Google Suite apps needed.
• Full-time availability required, including weekends.
• Previous customer service experience is a plus but not mandatory.
• Passion for video games is beneficial but not crucial.
• Remote interview process with online language assessment.

Requirements

• Excellent Japanese language skills (JLPT N1).
• Proficient in English.
• Ability to commute to the Tokyo office when necessary.
• Familiarity with MS Office or Google Suite.
• Full-time availability, including weekends.

Benefits

• Supportive working environment.
• Opportunity to work on popular games.
• Comprehensive training provided.
• Work with a diverse and global team.
• Chance to develop skills and career in the gaming industry.