Player Support Agent - German - Remote

Overview

TransPerfect Gaming Solutions is seeking a Player Support Agent to join our Production department. As a Player Support Agent, you will be responsible for providing exceptional customer service to our players through various channels, including email, chat, and phone.

In Short

• Provide exceptional customer service to players through email, chat, and phone
• Resolve player issues and answer questions
• Provide guidance on game features and functionality
• Collaborate with other professionals to ensure the best possible gaming experience for our players

Requirements

• Minimum of 1 year of experience in customer service or a related field
• Excellent written and verbal communication skills both in English and German
• Ability to work flexible hours, including weekends and holidays
• Strong problem-solving skills and ability to think on your feet
• Passion for gaming and knowledge of popular gaming platforms
• Ability to work well in a team environment

Benefits

• Opportunity to work in a fast-paced and dynamic environment
• Collaborate with other professionals in the gaming industry
• Be part of a team dedicated to providing the best gaming experience