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Player Support Agent - German - Remote

Posted 96 weeks ago
Customer Service
Full Time
Worldwide

Overview

TransPerfect Gaming Solutions is seeking a Player Support Agent to join our Production department. As a Player Support Agent, you will be responsible for providing exceptional customer service to our players through various channels, including email, chat, and phone.

In Short

  • Provide exceptional customer service to players through email, chat, and phone
  • Resolve player issues and answer questions
  • Provide guidance on game features and functionality
  • Collaborate with other professionals to ensure the best possible gaming experience for our players

Requirements

  • Minimum of 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills both in English and German
  • Ability to work flexible hours, including weekends and holidays
  • Strong problem-solving skills and ability to think on your feet
  • Passion for gaming and knowledge of popular gaming platforms
  • Ability to work well in a team environment

Benefits

  • Opportunity to work in a fast-paced and dynamic environment
  • Collaborate with other professionals in the gaming industry
  • Be part of a team dedicated to providing the best gaming experience
TransPerfect Gaming logo

TransPerfect Gaming

TransPerfect Gaming Solutions is a dynamic and fast-paced company dedicated to providing exceptional customer service to players in the gaming industry. With a focus on enhancing the gaming experience, the company seeks passionate individuals to join their team as Player Support Agents. These agents play a crucial role in resolving player issues, answering questions, and guiding players on game features across various platforms. TransPerfect Gaming Solutions values strong communication skills and a collaborative team environment, making it an exciting place for those who are enthusiastic about gaming and customer service.

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