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Korean Customer Support Agent - Gaming - Remote

Posted 12 hours ago
Customer Service
Full Time
Japan
Korean Language Skills
English Language Skills
Customer Support
Investigative Skills
MS Office
Google Suite
Gaming

Overview

Imagine more for your career in games! Join a gaming company that is evolving and offers a supportive working environment.

In Short

  • Provide top-notch assistance to players.
  • Use investigative skills to solve game-related queries.
  • Respond to inquiries through email and chat.
  • Collaborate with internal teams for project-related requests.
  • Fluent in Korean (C1-C2) and proficient in English.
  • Familiar with MS Office or Google Suite.
  • Full-time availability required, including weekends.
  • Previous customer service experience is a plus.
  • Passion for video games is beneficial.
  • Online recruitment process.

Requirements

  • Excellent Korean language skills at a C1-C2 level.
  • Proficient in English for daily interactions.
  • Effective use of MS Office or Google Suite.
  • Full-time work availability, including weekends.
  • Customer service experience is a plus.
  • Passion for video games is beneficial.

Benefits

  • Work with a leading provider in the gaming industry.
  • Opportunity to develop skills and career.
  • Supportive and casual working environment.
  • Full training provided for new hires.
  • Be part of a diverse global community.
Keywords Studios logo

Keywords Studios

Keywords Studios, established in 1998 and publicly listed in 2013, is the world's leading provider of technical and creative services to the global video games market. With over 12,000 employees across 70+ studios in 26 countries, the company specializes in graphic art asset production, game development, audio, testing, localization, and customer support services for major video game developers and publishers. Keywords Studios is known for its commitment to diversity, a people-first culture, and a flexible working environment that empowers employees to excel. The company has a strong track record of growth, having successfully integrated over 50 acquisitions since 2014, and is dedicated to sustainability and community engagement.

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