Korean Customer Support Agent - Gaming - 韓国語 日本語 - Remote

Overview

Join Keywords Studios as a Korean Customer Support Agent and provide top-notch assistance to players in a dynamic gaming environment.

In Short

• Provide excellent customer service to players.
• Assist with game-related queries via email and chat.
• Collaborate with internal teams for project-related requests.
• Utilize investigative skills to resolve player issues.
• Work full-time, including weekends and shifts.
• Fluent in Korean (C1-C2) and proficient in Japanese.
• Familiarity with MS Office or Google Suite is required.
• Previous customer service experience is a plus but not mandatory.
• Passion for video games is beneficial.
• Remote recruitment process.

Requirements

• Excellent Korean language skills, especially in writing.
• Proficient in Japanese for daily interactions.
• Effective use of MS Office or Google Suite.
• Availability for full-time work, including weekends.
• Previous customer service experience is a plus.
• Passion for video games is a bonus.

Benefits

• Work in a supportive and casual environment.
• Opportunity to develop skills and career in the gaming industry.
• Be part of a global and diverse company.
• Receive full training for the role.
• Engage with popular games and players.