Marketing Systems Administrator - Remote

Overview

The Marketing Systems Administrator’s primary role is to leverage all available tools and resources to support loan officers in their day-to-day marketing activities, particularly optimizing the use of Total Expert, the company’s CRM platform. The Key Mortgage Services Marketing Systems Administrator reports to the business unit’s Senior Director of Marketing and works closely with members of the organization’s Business Intelligence and Strategic Growth departments. This can be a fully remote or hybrid role based out of our Schaumburg, IL office.

In Short

• Provide administrative support to the Marketing and Sales departments using various platforms.
• Optimize the use of the company’s CRM, Total Expert.
• Serve as the sole administrator of Total Expert.
• Build emails and program logic for email campaigns.
• Train loan officers on the system.
• Provide reports on system usage and effectiveness.
• Post daily to corporate social media accounts.
• Manage loan officer marketing onboarding.
• Manage content changes to corporate websites.
• Provide regular reporting on systems usage and analytics.

Requirements

• Expert-level knowledge of Total Expert and CRM systems.
• Strong understanding of marketing platforms and social media.
• Ability to analyze data and generate reports.
• Excellent training and communication skills.
• Project management experience.
• Familiarity with Google Analytics.
• Experience with email marketing strategies.
• Ability to work collaboratively with different teams.
• Proficiency in WordPress.
• Problem-solving skills to assist sales team members.

Benefits

• Flexible remote or hybrid working options.
• Opportunity to work with a dynamic marketing team.
• Professional development and training opportunities.
• Access to the latest marketing tools and technologies.
• Collaborative work environment.