Remote IT Asset Management Lead

Overview

The IT Asset Management Lead will lead agile development efforts to implement a Hardware Asset Management (HAM) and Software Asset Management (SAM) solution via ServiceNow, overseeing a multi-disciplined team and collaborating with stakeholders.

In Short

• Lead the implementation of HAM/SAM solutions.
• Oversee a multi-disciplined team including testers and developers.
• Manage agile development efforts and stakeholder communication.
• Define objectives and goals for IT asset management.
• Develop PowerBI dashboards for tracking KPIs.
• Partner with vendors to drive delivery.
• Communicate project progress and risks effectively.
• Review incidents and service tickets regularly.
• Plan and allocate resources for organizational growth.
• Support customer satisfaction through quality commitment.

Requirements

• Experience in IT Asset Management.
• Proficiency in ServiceNow and Agile methodologies.
• Strong communication and collaboration skills.
• Ability to lead a team effectively.
• Experience with PowerBI and KPI tracking.
• Knowledge of logistics lifecycles for IT assets.
• Commitment to quality and customer support.
• Ability to manage project risks and obstacles.
• Experience in planning and resource allocation.
• Ability to present technical concepts to diverse audiences.

Benefits

• Opportunity for professional growth.
• Supportive community environment.
• Flexible remote work options.
• Engagement in meaningful projects.
• Collaboration with experts in the field.