Senior Director of Technical Operations - Remote

Overview

Keeper Security is hiring an experienced and highly motivated Senior Director of Technical Operations to lead our Security Operations Center (SOC) and Network Operations Center (NOC). This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

In Short

• Lead the Security Operations Center (SOC) and Network Operations Center (NOC).
• Develop and execute a unified strategy for operations.
• Ensure 24/7 coverage and operational readiness.
• Foster collaboration with Security, Engineering, IT, and Compliance teams.
• Implement incident response protocols for SOC and NOC.
• Oversee vulnerability management and patch remediation.
• Define and monitor KPIs for reliability and security.
• Drive capacity planning and performance optimization.
• Lead root cause analysis and post-incident reviews.
• Manage technical aspects of audits and business continuity planning.

Requirements

• Proven leadership experience in technical operations.
• Deep technical expertise in cybersecurity and network operations.
• Strong focus on operational excellence and security posture.
• Experience in managing SOC and NOC teams.
• Ability to build cross-functional collaboration.
• Experience in incident response and vulnerability management.
• Knowledge of performance optimization strategies.
• Understanding of business continuity planning.
• Excellent communication and leadership skills.
• Ability to drive continuous improvement initiatives.

Benefits

• Work remotely with flexible scheduling options.
• Join a fast-growing cybersecurity company.
• Opportunity to lead high-performing teams.
• Access to cutting-edge technology and tools.
• Contribute to safeguarding systems for organizations globally.