Director of Technical Operations - Remote

Overview

The Director of Technical Operations will oversee the end-to-end operation of our network & computer vision infrastructure, ensuring performance and reliability across our core vision platform.

In Short

• Develop and lead the network and production systems operations strategy.
• Lead, mentor, and develop a team of network engineers and systems engineers.
• Conduct analysis and implement improvements for network performance.
• Build and maintain large scale alerting and monitoring systems.
• Establish and manage an effective incident response protocol.
• Implement solutions for monitoring and maintaining computer vision hardware.
• Collaborate with teams for scaling network and production systems.
• Manage the operational budget and vendor performance.
• Proactively implement opportunities for operational efficiency.
• Some travel required for critical launch success.

Requirements

• 10+ years of experience in network or production systems operations.
• Strong expertise in network protocols and Linux systems engineering.
• Experience in large scale network and production systems.
• Proven track record of managing a high-performing technical operations team.
• Excellent project management skills.
• Strong communication and interpersonal skills.
• Experience bridging technical explanations with non-technical audiences.
• Certifications such as CCNP, CCIE are highly valued.
• Experience in a high-growth or technology-driven company.
• Preferred local to New York City, Los Angeles or Nashville area.

Benefits

• Access to healthcare benefits.
• 401(k) plan.
• Short-term and long-term disability coverage.
• Basic life insurance.
• Lucrative stock option plan.
• Bonus plans.