Director of Technology Operations - Remote

Posted 14 weeks ago

DevOps / Sysadmin

Full Time

CA, USA

$205,000 - $240,000/year

Technology Operations

Business Continuity Planning

Quick Service Restaurant (QSR)

Overview

The Director of Technology Operations oversees the development, maintenance, and support of technology for over 7,000 Taco Bell restaurants in the US. They lead a team of over 150 technology professionals to ensure all business technology needs are met.

In Short

Drive strategies to enhance product observability, audit processes, and drive proactive monitoring and alerts.
Provide oversight on Restaurant Support Service Franchise Fund and technology budget.
Collaborate with sister brands globally to identify opportunities for synergy and efficiency.
Drive long-term growth with an integrated technology strategy focused on continuous improvement.
Advise senior leaders on technology platform performance and develop action plans.
Lead vendor relationships and negotiate contracts with technology suppliers.
Manage a team of over 150 people, focusing on hiring and growing diverse talent.
Lead partnerships with technical functions across Yum! and Taco Bell.

Requirements

BA/BS and advanced degree required, particularly an MBA.
Minimum 12 years of experience in senior technology leadership positions.
Foundational knowledge and practical experience with ITIL frameworks.
Strong leadership skills and the ability to manage and motivate teams.
Excellent communication skills.
Experience with regulatory compliance and industry standards.
Knowledge of emerging technologies and trends.
Experience managing vendor relationships and negotiating contracts.
Experience developing and managing budgets.
Strong problem-solving skills.

Benefits

Hybrid work schedule and year-round flex day Friday.
Onsite childcare through Bright Horizons.
Onsite dining center and game room.
Onsite dry cleaning, laundry services, carwash.
Onsite gym with fitness classes.
Up to 4 weeks of vacation per year plus holidays.
Generous parental leave for all new parents.
401(k) with a 6% matching contribution.
Comprehensive medical & dental including prescription drug benefits.
Discounts, free food, swag, and more.

T.B.P

Taco Bell Private

Taco Bell, founded in California in 1962, has grown from a local favorite known for its Crunchy Tacos to a global brand with over 8,200 restaurants and 350 franchise organizations serving more than 42 million customers weekly. As the largest Mexican-inspired quick service restaurant (QSR) in the world, Taco Bell is part of Yum! Brands, the largest restaurant group globally. The company prides itself on being a Cultural Rebel, committed to using high-quality, sustainable ingredients and innovating restaurant technology. Taco Bell fosters a culture of inclusivity, bold self-expression, and community connection, encouraging its employees to 'Live Más' while providing a fun and engaging work environment.

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