Remote Otter LogoRemoteOtter

Junior Business Development Support - Remote

Posted 2 weeks ago
Sales / Business
Full Time
Worldwide

Overview

The Junior Business Development Support role focuses on enhancing customer service operations through analysis, documentation, and collaboration with various departments to improve processes and customer satisfaction.

In Short

  • Analyze current workflow processes in customer service
  • Document and compare actual vs. desired states using case examples
  • Manage project and process documentation of technical workflows
  • Review internal bug reports and coordinate with tech colleagues
  • Create presentations for strategic meetings and internal discussions
  • Assist in formulating OKRs
  • Collaborate with multiple departments including Tech & Product

Requirements

  • Degree in business or a related field
  • Strong technical understanding and business mindset
  • Structured approach to work and effective communication skills
  • Ability to visualize information clearly
  • Fluent in German (C1) and English (C1)
  • Motivated by challenges and able to understand complex processes

Benefits

  • Flexible remote work options within Germany
  • Discounted fitness memberships
  • Support for mental well-being through online counseling
  • 30 days of vacation and the option for a sabbatical
  • Subsidized public transport tickets
  • Monthly vouchers for Kaufland.de
  • Choice of hardware (Mac or Lenovo)
  • Opportunities for professional growth and training
  • Dynamic culture with flat hierarchies and an international team
  • Comprehensive onboarding process and team events
Kaufland e-commerce logo

Kaufland e-commerce

Kaufland e-commerce operates the international online marketplaces of Kaufland, featuring thousands of sellers and millions of products, making it one of the fastest-growing online marketplaces. The company boasts a dynamic corporate culture that blends a start-up mentality with the resources of a large corporation. With a team of over 850 professionals, Kaufland e-commerce focuses on enhancing the digital shopping experience for customers while offering flexible work arrangements, including remote work options within Germany. The company values diversity and innovation, fostering a collaborative environment where employees can thrive and contribute to the future of e-commerce.

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