Customer Satisfaction Student Worker - Remote

Overview

As a Customer Satisfaction Student Worker at Kaartje2go, you play a significant role in making our customers happy. Your mission is to ensure satisfied customers by providing tailored solutions and support.

In Short

• Work primarily during evenings and weekends.
• Respond to customer inquiries via email about various issues.
• Help create a positive customer experience.
• Work from home while maintaining communication with the team.
• Be flexible with your hours, especially on weekends.
• Contribute to a fun and supportive team environment.
• Handle customer needs with care and understanding.
• Participate in team activities and maintain a positive workplace culture.
• Engage in problem-solving to delight customers.
• Enjoy a vibrant team atmosphere and opportunities for personal growth.

Requirements

• Described by friends as a true joy-bringer.
• Strong listening skills and understanding of customer needs.
• Ability to take responsibility and make independent choices.
• Stress-resistant and calm under pressure.
• Available during evenings and weekends.

Benefits

• Competitive salary.
• Annual development budget for professional growth.
• Wellness budget to maintain fitness.
• Access to mental health resources.
• Travel expense reimbursement.
• Provision of a MacBook and necessary tools.
• Inspiring office location in Zwolle.
• Access to a vacation house in Friesland.
• A friendly team that values your contributions.