IT Administrator Cloud - Remote

Overview

The IT Administrator Cloud is responsible for the administration and support of cloud and on-premise systems, providing 1st and 2nd level support for hardware and software inquiries, and ensuring the security and efficiency of IT infrastructure.

In Short

• Administration and support of cloud and on-premise systems
• 1st and 2nd level support for hardware and software inquiries
• Installation, configuration, and maintenance of IT systems
• Support for IT infrastructure and troubleshooting
• Quick resolution of issues in cloud architecture
• Implementation and management of a ticketing system
• Enforcement of IT security policies
• Assistance in identifying and resolving security incidents
• Documentation and maintenance of IT processes
• Training staff on IT security topics

Requirements

• Completed training as an IT specialist or comparable qualification
• Alternatively, a degree in Computer Science or equivalent experience
• Experience in IT support or a similar position
• Excellent communication and problem-solving skills
• High customer and service orientation
• Independent and solution-oriented work style
• Additional certifications in IT security are a plus
• Fluent in German and good English skills

Benefits

• Modern cloud-native network infrastructure
• Cloud-managed mobile device management
• Exciting tasks in an innovative work environment
• Permanent employment and intensive onboarding phase
• Professional and personal development opportunities
• Family-friendly working environment in Munich
• Flexible working hours