IT Administrator - Remote

Overview

We are seeking a proactive, highly skilled IT Administrator to join our IT team. This role requires extensive experience in Office 365 Administration, Azure Portal, and ticket management, as well as strong problem-solving skills and the ability to work independently without constant oversight. The ideal candidate will be responsible for managing IT support tickets, maintaining cloud-based infrastructure, and optimizing IT workflows to improve efficiency.

In Short

• Act as the frontline IT support, triaging and resolving technical issues.
• Manage and prioritize tickets within the IT helpdesk system, ensuring timely resolution.
• Administer Office 365, including user management and security policies.
• Manage Azure Portal, including identity and access controls.
• Maintain and optimize various cloud applications.
• Automate repetitive IT tasks using PowerShell scripts.
• Identify inefficiencies in IT workflows and propose improvements.
• Conduct user training sessions on Office 365 and cybersecurity.
• Maintain IT asset inventory and track hardware.
• Collaborate with other departments to align IT solutions with business needs.

Requirements

• 5+ years of IT experience, including at least 3 years in Office 365 and Azure administration.
• Strong expertise in Acuity scheduling system, Office 365 Admin, and Azure Portal.
• Experience managing IT support tickets and helpdesk systems.
• Proficiency in cloud-based applications.
• Ability to automate workflows using PowerShell scripts.
• Solid networking knowledge.
• Understanding of cybersecurity best practices.

Benefits

• Company-provided hardware for seamless remote or in-office work.
• Autonomy & trust – we value independent thinkers who take ownership.
• Collaborative environment with direct exposure to IT and business leadership.