Technical Content Writer - Remote

Overview

The Technical Content Writer will be responsible for researching, writing, and managing technical documentation and support readiness materials in a remote setting.

In Short

• Research, write, and edit training modules and knowledge base articles.
• Manage content production process for timely delivery.
• Create clear technical documentation for support advocates and engineers.
• Improve existing content through regular reviews.
• Coordinate with various Lines of Business for content requirements.
• Attend meetings to align content strategies.
• Conduct quality checks on published content.
• Generate reports to track content metrics.

Requirements

• Experience in content management in a technical support environment.
• Strong skills in content production and editing.
• Excellent technical writing abilities.
• Ability to maintain content quality and relevance.
• Knowledge of content coordination processes.
• Willingness to participate in LOB meetings.
• Familiarity with quality checks in publishing.
• Proficiency in generating content production reports.
• Help design Style guides as needed.
• Collaborate with peers to enhance documentation.
• Utilize AI to improve content writing efficiency.

Benefits

• Competitive remuneration based on experience.
• Dynamic international team environment.
• Tools and guidance for professional growth.
• Meal tickets.
• Private healthcare.