Operations & Marketplace Specialist - Remote

Overview

This role is crucial for ensuring efficient operations and marketplace success at JOIN, where we believe recruiting should be simple, fast, and fair for both companies and candidates.

In Short

• Review, process, and activate customer bookings.
• Support customer registrations for new accounts.
• Create job package offers in collaboration with the sales team.
• Assist the support team with operational inquiries.
• Provide pragmatic solutions to booking issues.
• Work closely with sales, customer support, and marketplace teams to optimize processes.

Requirements

• Experience in Sales Operations, Customer Support, or Account Management.
• Detail-oriented with a hands-on mentality.
• Proficient with digital tools (e.g., CRM systems, spreadsheets).
• Fluent in German and good command of English.
• Strong team spirit and communication skills.

Benefits

• Apple hardware for your success.
• Team events and activities.
• 104 remote workdays per year post-probation.
• Competitive salary based on experience.
• Relocation assistance offered.