Solutions Consultant - Remote

Overview

Join Turnitin as a Solutions Consultant and support educational institutions in their transition to new solutions, ensuring a seamless customer experience.

In Short

• Manage significant change for customers with empathy and optimism.
• Guide customers through seamless product migrations.
• Train customers on new Turnitin products and solutions.
• Organize and track project progress effectively.
• Collaborate with a dynamic team to improve processes.
• Engage and build relationships with customers throughout their journey.

Requirements

• Experience in education technology or related fields.
• Strong skills in data analysis and visualization.
• Excellent written and verbal communication.
• Experience with change management.
• Ability to collaborate with internal teams.
• Problem-solving skills and a positive attitude.
• Familiarity with Salesforce or similar CRM platforms.
• Ability to manage multiple priorities in a fast-paced environment.
• Competence in remote work tools like Zoom and Slack.

Benefits

• Competitive Total Rewards package.
• Generous time off and health benefits.
• Remote-first culture promoting work-life balance.
• Opportunities for professional development.
• Inclusive and collaborative workplace environment.