Client Support Specialist - Billing - Remote

Overview

The Client Support Specialist will be responsible for assisting clients with billing inquiries and ensuring they receive the support they need in a timely manner.

In Short

• Act as a billing liaison between clients and the company.
• Resolve customer queries via phone and email.
• Follow up on returned claims and other billing responsibilities.
• Keep clients informed of billing and payment status.
• Collaborate with internal teams to resolve client cases.
• Troubleshoot issues related to client accounts.
• Work on a scheduled shift and holidays.

Requirements

• 1+ years experience in billing customer service.
• Experience in healthcare and/or medical billing is a plus.
• Experience in bank reconciliation and payment posting is helpful.
• Excellent attention to detail.
• Strong written and verbal communication skills.

Benefits

• Work remotely.
• Collaborative work environment.
• Opportunity to help clients effectively.