Talent Development Specialist - Remote

Overview

This position is pivotal in shaping the future of travel training, ensuring that new and existing employees are effectively equipped to provide exceptional service.

In Short

• Conduct induction training sessions for new employees to ensure effective onboarding.
• Develop and update training materials and programs in line with new processes.
• Deliver ongoing coaching and refresher training to enhance team competencies.
• Analyze training needs and collaborate with stakeholders for effective training delivery.
• Maintain records of coaching and training outcomes for continuous improvement.
• Support the development and implementation of new systems and processes.

Requirements

• Minimum 3 years of experience in training and talent development.
• Experience facilitating training sessions both virtually and in-person.
• Strong understanding of talent development principles and adult learning techniques.
• Proficiency in using Global Distribution Systems (GDS), preferably Amadeus.
• Excellent verbal and written communication skills in English; additional languages are a plus.
• Familiarity with learning management systems and e-learning authoring tools.
• Strong analytical skills to assess training effectiveness.

Benefits

• Competitive salary package.
• Flexible hybrid working arrangement with options for fully remote work.
• Generous paid time off, including a day each year for volunteer work.
• Paid sabbaticals of one month after every five years of service.
• Access to employee discounts and a loyalty rewards program.
• Opportunities for career development in a dynamic, international environment.
• A culture of recognition and appreciation through performance rewards.