Senior Product Manager - Remote

Overview

This position is for a Senior Product Manager who will lead the development of a transformative customer experience platform, focusing on AI and user needs.

In Short

• Own and evolve the customer login and portal experience.
• Lead customer discovery with SMB users.
• Define and execute product vision and strategy.
• Collaborate with UX, engineering, data, and AI teams.
• Use data and customer insights for continuous improvement.
• Integrate AI into customer experience.
• Advocate for user clarity and usability.

Requirements

• 5+ years of product management experience.
• Experience with customer journeys and UX-led products.
• Background in SaaS, software, eCommerce, or retail.
• Data-driven with experience in analytics and metrics.
• Comfortable in a PM/UX hybrid role.
• Experience with AI-powered features.
• Collaborative and hands-on with engineering.
• Ability to thrive in fast-paced environments.

Benefits

• Work-life balance promotion.
• Diversity and Inclusion culture.
• Excellent health insurance packages.
• Retirement savings with matching 401K.
• Generous vacation policy.
• Professional development opportunities.
• Mentorship for career growth.
• Pet insurance coverage.