Senior Client Solutions Manager - Remote

Overview

This position involves managing relationships with high-profile dealer clients, ensuring their needs are met while maximizing their investment in products.

In Short

• Maintain and expand relationships with high-profile dealer clients.
• Identify client needs and provide tailored solutions.
• Analyze product performance and business trends.
• Interpret analytics to optimize product utilization.
• Train customers on media and software products.
• Minimize churn and maintain media solutions.
• Collaborate with internal partners to solve client issues.
• Manage account strategy and identify growth opportunities.
• Compile reports related to customer business performance.
• Ensure smooth implementation of corporate-level product purchases.

Requirements

• Bachelor’s degree in a related discipline.
• 6 years’ experience in client solutions or related field.
• 2+ years in a Manager capacity within a client solutions role preferred.
• Strong automotive industry experience preferred.
• Proficiency with Customer Relationship Management systems.
• Willingness to travel up to 75% within the assigned territory.
• Excellent communication and relationship-building skills.
• Ability to analyze and interpret data effectively.
• Strong problem-solving abilities and customer service orientation.
• Proactive and strategic mindset with consultative selling skills.

Benefits

• Competitive salary with bonus/incentive plans.
• Flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare benefits for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies and fertility support.
• Professional development and continuing education opportunities.
• Access to financial wellness and planning resources.
• Paid wellness days and holiday leave.