Senior Accounts Receivable Caller - Remote

Overview

This position is posted by Jobgether on behalf of iSource ITES. We are currently looking for a Sr. AR Caller in India.

This is an exciting opportunity for professionals seeking to grow in the US healthcare revenue cycle domain. As a Sr. AR Caller, you'll handle accounts receivable (AR) follow-up and collections for medical billing, ensuring timely claim resolution while maintaining high quality standards. The position offers structured training, remote work flexibility post-training, and involvement in a dynamic, fast-paced night shift environment. Ideal for motivated individuals with a strong grasp of voice processes and client interaction in a BPO/ITES setup.

In Short

• Analyze and understand client specifications and project requirements.
• Follow up with insurance companies in the US to resolve pending claims and secure timely payments.
• Meet daily and monthly collection targets in alignment with client expectations.
• Ensure deliverables meet quality benchmarks and are submitted within deadlines.
• Maintain accurate records and prepare regular status reports.
• Handle voice-based queries and claim disputes in a professional and solution-oriented manner.

Requirements

• Strong grasp of voice processes.
• Experience in client interaction in a BPO/ITES setup.
• Ability to work in a fast-paced environment.
• Motivated and detail-oriented.

Benefits

• Structured training provided.
• Remote work flexibility after training.
• Involvement in a dynamic work environment.