Senior Account Manager - Remote

Overview

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. We are looking for a seasoned Senior Account Manager to oversee and grow a mid-market book of business with a strong focus on client success, engagement, and retention.

In Short

• Serve as the primary relationship manager for a portfolio of mid-market clients.
• Ensure a high-quality client experience.
• Monitor key performance indicators (KPIs) to proactively identify risks.
• Manage daily communication and strategic collaboration with client stakeholders and broker partners.
• Support client engagement and satisfaction through execution of best practices.
• Collaborate cross-functionally with internal teams to meet client goals.
• Prepare and deliver impactful presentations, reports, and materials.
• Responsible for delivering exceptional service and ensuring continued value.
• Act as the main point of contact for clients and brokers.
• Remote position with up to 15% travel required.

Requirements

• Proven experience in account management or client relations.
• Strong understanding of healthcare solutions.
• Excellent communication and interpersonal skills.
• Ability to analyze data and provide insights.
• Experience in managing client expectations and satisfaction.
• Strong presentation skills.
• Ability to work collaboratively in a team environment.
• Proficient in using CRM software.
• Ability to travel as required.
• Strong problem-solving skills.

Benefits

• Opportunity to work remotely.
• Engaging work environment.
• Competitive salary and benefits package.
• Professional development opportunities.
• Collaborative team culture.
• Flexible work hours.
• Health and wellness programs.
• Travel opportunities.
• Access to cutting-edge technology.
• Supportive management.