Remote Field Application Scientist

Overview

This position is essential in delivering high-level pre-sale and post-sale support to both external and internal customers using advanced flow cytometry technology.

In Short

• Provide pre- and post-sales support for company products (in person and remote)
• Coordinate and perform product demonstrations, training, and technical support
• Conduct seminars, workshops and represent the company at meetings
• Meet customer requirements (responsive, schedule conscious, etc.)
• Provide reports, marketing intelligence and information to supervisor and other company personnel
• Utilize Salesforce.com by updating contact info, adding notes, customer information, etc.
• Maintain relevant internal communications to optimize business growth and customer satisfaction
• Monitor and report on market and competitor activities
• Attend training and develop relevant knowledge, techniques and skills
• Travel may be required up to 50%

Requirements

• B.Sc. degree or higher in Biology, Immunology or related life science discipline
• Minimum of 5 years’ experience with multi-laser and multicolor flow cytometry and cell sorting applications
• Experience in spectral flow cytometry is desired
• Prior core lab or FAS experience is preferred
• Prior experience with Sony cell sorters and spectral analyzers is preferred
• Experienced MS Office user
• Time management skills to optimize productivity
• Prior experience with Salesforce.com is a plus
• Strong desire to learn new technologies and work with a close-knit, supportive team
• Candidate must be authorized to work in the USA and available for occasional international travel

Benefits

• Comprehensive medical, prescription drug, dental, and vision coverage
• Employee assistance plan and comprehensive behavioral health benefits
• Fertility benefits including surrogacy, and adoption assistance programs
• Life insurance for employees and their families
• Voluntary benefits such as identity theft protection and accident insurance
• Short-term & long-term disability plans
• Up to 12 weeks of paid parental and caregiver leave
• 401(k) Plan with company match and immediate vesting
• Education assistance and student loan programs
• Time off including vacation, paid holidays, sick leave, and Summer Fridays