Remote Otter LogoRemoteOtter

Remote Field Application Scientist

Posted 23 hours ago
Sales / Business
Full Time
IL, USA

Overview

This position is essential in delivering high-level pre-sale and post-sale support to both external and internal customers using advanced flow cytometry technology.

In Short

  • Provide pre- and post-sales support for company products (in person and remote)
  • Coordinate and perform product demonstrations, training, and technical support
  • Conduct seminars, workshops and represent the company at meetings
  • Meet customer requirements (responsive, schedule conscious, etc.)
  • Provide reports, marketing intelligence and information to supervisor and other company personnel
  • Utilize Salesforce.com by updating contact info, adding notes, customer information, etc.
  • Maintain relevant internal communications to optimize business growth and customer satisfaction
  • Monitor and report on market and competitor activities
  • Attend training and develop relevant knowledge, techniques and skills
  • Travel may be required up to 50%

Requirements

  • B.Sc. degree or higher in Biology, Immunology or related life science discipline
  • Minimum of 5 years’ experience with multi-laser and multicolor flow cytometry and cell sorting applications
  • Experience in spectral flow cytometry is desired
  • Prior core lab or FAS experience is preferred
  • Prior experience with Sony cell sorters and spectral analyzers is preferred
  • Experienced MS Office user
  • Time management skills to optimize productivity
  • Prior experience with Salesforce.com is a plus
  • Strong desire to learn new technologies and work with a close-knit, supportive team
  • Candidate must be authorized to work in the USA and available for occasional international travel

Benefits

  • Comprehensive medical, prescription drug, dental, and vision coverage
  • Employee assistance plan and comprehensive behavioral health benefits
  • Fertility benefits including surrogacy, and adoption assistance programs
  • Life insurance for employees and their families
  • Voluntary benefits such as identity theft protection and accident insurance
  • Short-term & long-term disability plans
  • Up to 12 weeks of paid parental and caregiver leave
  • 401(k) Plan with company match and immediate vesting
  • Education assistance and student loan programs
  • Time off including vacation, paid holidays, sick leave, and Summer Fridays
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Jobgether

Jobgether is a global platform dedicated to connecting job seekers with fully remote job opportunities. The company focuses on matching candidates to roles where they are most likely to succeed, providing valuable feedback on applications to enhance the job search experience. Jobgether aims to eliminate common frustrations in the job market, such as application black holes and recruiter ghosting, by offering a supportive and transparent approach to remote employment.

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