Business Analyst - Remote

Overview

This position is posted by Jobgether on behalf of Ski Butlers. We are currently looking for a Business Analyst in United States.

In this dynamic and cross-functional role, you will act as a key contributor to the optimization and standardization of mountain resort operations, with a focus on product configuration and data governance. You will collaborate closely with technical and business teams to streamline processes, enhance the guest experience, and build scalable systems for growth. The role offers a mix of strategic planning, stakeholder management, and hands-on system support across various resort destinations. Ideal for someone passionate about skiing and digital transformation, this position bridges innovation with tradition in a fast-evolving environment.

In Short

• Lead business analysis activities for key resorts, including product gap analysis, POS configuration, and cross-team collaboration.
• Support the development and rollout of standardized product catalogs across lines such as lift tickets, rentals, and ski schools.
• Facilitate change management, documentation, and training related to product configuration standards.
• Coordinate with ecommerce and lodging teams to align bundled offerings within the POS ecosystem.
• Drive product and data governance initiatives, ensuring standards are maintained across reporting and analytics.
• Act as the point of contact for ongoing technical support and troubleshooting during implementation rollouts.
• Collaborate with stakeholders to collect feedback and integrate it into product development cycles.
• Contribute to the drafting of playbooks, framework documentation, and reporting data flows.

Requirements

• Strong analytical skills and experience in business analysis.
• Knowledge of product configuration and data governance principles.
• Experience with stakeholder management and collaboration.
• Familiarity with ecommerce systems and POS environments.
• Excellent communication and documentation skills.
• Ability to facilitate change management processes.
• Passion for skiing and understanding of mountain resort operations.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Collaboration with cross-functional teams.
• Hands-on involvement in product development and optimization.
• Potential for professional growth and development.