AWS Solution Architect - Remote

Overview

This position is for an AWS Solution Architect in the United States, focusing on designing and optimizing cloud-based contact center solutions.

In Short

• Drive design, deployment, and optimization of cloud solutions.
• Partner with clients to understand business needs.
• Implement scalable AWS solutions.
• Lead architecture discussions and provide mentorship.
• Translate customer requirements into effective cloud architectures.
• Manage expectations and technical communications.
• Drive adoption of automation and integration strategies.
• Develop documentation and best practices.

Requirements

• Experience with AWS services and architectures.
• Strong understanding of contact center operations.
• Ability to mentor technical teams.
• Excellent communication skills.
• Experience with CRM and WFM platforms.

Benefits

• Opportunity to work with cutting-edge technology.
• Collaborative work environment.
• Professional development and training opportunities.
• Flexible working conditions.