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Director, Product Design - Remote

Posted 4 weeks ago
Design
Full Time
Worldwide

Overview

As a Director of Product Design at Jobber, you will lead the design discipline to enhance the product experience for small business customers, focusing on user-centric solutions.

In Short

  • Transform the product experience for SMB customers.
  • Oversee core CRM, marketing suites, and AI receptionist design.
  • Collaborate closely with stakeholders across the company.
  • Shape and drive long-term user experience strategy.
  • Build and inspire a high-performing design team.
  • Instill a customer-centric and data-driven culture.
  • Stay current on market trends and design best practices.
  • Support and cultivate a strong talent pipeline.
  • Measure and celebrate great user experiences.
  • Foster collaboration with marketing design teams.

Requirements

  • Proven expertise in senior Design and UX leadership roles.
  • Experience with SMB or Consumer SaaS products.
  • Strong communication and storytelling skills.
  • Deep understanding of analytics for design decisions.
  • Collaboration experience with marketing design teams.
  • Strong interest in AI and future building.
  • Passion for empowering small businesses.

Benefits

  • Comprehensive health benefits package.
  • Support for career development and personal growth.
  • Generous vacation and health days.
  • Opportunity to impact a $400-billion industry.
  • Work with a humble and supportive team.
Jobber logo

Jobber

Jobber is a technology-driven company dedicated to empowering small home service businesses, such as plumbers, painters, and landscapers, by transforming service delivery through innovative solutions. Founded in 2011, Jobber provides tools for quoting, scheduling, invoicing, and payment collection, enhancing the customer experience and enabling small businesses to operate flexibly in a rapidly evolving market. Recognized for its inclusive and collaborative culture, Jobber has received accolades from Great Place to Work and has been featured on various prestigious growth lists. The company fosters professional development through extensive onboarding resources and mentorship opportunities, while its Backend Foundations System team plays a crucial role in driving the company's innovation and success.

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