Soft Services Executive - Remote

Overview

The Soft Services Executive at JLL will coordinate housekeeping services and vendor management to ensure high-quality cleaning and maintenance standards for properties.

In Short

• Coordinate housekeeping and vendor services.
• Take daily property rounds and resolve cleaning issues.
• Maintain daily and monthly reports for management.
• Schedule vendor meetings and manage attendance records.
• Provide customer service and resolve queries efficiently.
• Mentor and develop vendor staff.
• Implement and monitor cleaning procedures and standards.
• Ensure cleanliness and organization of janitor closets.
• Gather customer feedback for service improvement.
• Report to the Housekeeping Manager or Property Manager.

Requirements

• Degree or Diploma in hotel management or hospitality.
• 1-2 years of relevant work experience preferred.
• Strong communication skills.
• Customer-oriented service outlook.
• Analytical and meticulous approach to work.
• Problem-solving skills.

Benefits

• Competitive pay and benefits package.
• Opportunities for personal and professional growth.
• Inclusive work environment.
• Support for realizing full potential.