Senior Executive - Soft Services - Remote

Overview

The Senior Executive - Soft Services position at JLL involves ensuring effective housekeeping services and vendor coordination at Atria Mall in Mumbai, contributing to a better world through exceptional service.

In Short

• Coordinate housekeeping and vendor services.
• Assist Property Manager with project tasks.
• Conduct daily property inspections.
• Maintain reports and attendance records.
• Resolve customer queries efficiently.
• Train and mentor vendor staff.
• Monitor cleaning standards and procedures.
• Implement checklists for housekeeping tasks.
• Ensure staff grooming and professionalism.
• Evaluate customer satisfaction levels.

Requirements

• Degree/Diploma in hotel management/hospitality.
• 1-2 years of relevant work experience preferred.
• Excellent communication skills.
• Customer-oriented service outlook.
• Analytical and meticulous attention to detail.
• Strong problem-solving abilities.
• Ability to manage and mentor staff.
• Experience in maintaining service quality standards.

Benefits

• Opportunities for career growth and development.
• Competitive pay and benefits package.
• Inclusive work environment.
• Support for personal and professional ambitions.