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Facilities Assistant - Remote

Posted 5 days ago
Customer Service
Full Time
Hong Kong SAR, China

Overview

The Facilities Assistant is responsible for maintaining the operation of client sites, ensuring a welcoming environment for visitors, and managing various administrative tasks related to security and customer service.

In Short

  • Report to Senior Facilities Officer / Assistant Facilities Manager
  • Provide a warm welcome to visitors
  • Verify visitor identity and perform registration
  • Manage visitor sign-ins and issue security passes
  • Handle customer inquiries and manage incoming/outgoing post
  • Conduct building patrols and handle emergencies
  • Work independently and under pressure
  • Utilize Microsoft Office for various tasks
  • Possess a Security Personnel Permit and QAS training certificate
  • Communicate effectively in English and Chinese

Requirements

  • Honest, reliable, and responsible
  • Good customer service awareness
  • Strong problem-solving skills
  • Ability to multitask and prioritize
  • Good command of English and Chinese (Cantonese)
  • Experience in security or property management is an advantage
  • Familiarity with Microsoft Office

Benefits

  • Medical scheme with dental benefits
JJE-Tetris logo

JJE-Tetris

ESF-JLL INSSO (SEZ) is part of Jones Lang LaSalle (JLL), a leading global provider of real estate and investment management services with over 200 years of experience. JLL operates in more than 80 countries, combining world-class services, advisory, and technology to empower clients in the commercial real estate sector. The company is committed to fostering an inclusive and entrepreneurial work environment, where talented individuals can thrive and grow meaningful careers. JLL's mission is to shape a better world by helping clients buy, build, occupy, manage, and invest in a diverse range of properties, while also prioritizing the well-being and development of its employees.

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