Customer Service Receptionist - Remote

Overview

The Customer Service Receptionist at JLL will serve as the first point of contact for clients and visitors, ensuring a professional and welcoming experience.

In Short

• Manage incoming calls and direct them appropriately.
• Greet and guide visitors to the appropriate personnel.
• Maintain the reception area to ensure it is clean and presentable.
• Handle meeting and conference room bookings.
• Distribute internal and external mail.
• Monitor and maintain office supplies and services.
• Provide helpdesk support and maintain a Helpdesk Tracker.
• Assist with general administrative tasks as assigned.
• Coordinate local office events and activities.
• Ensure compliance with company regulations.

Requirements

• Diploma or above with relevant experience.
• Certificate in Secretarial, Business Studies, or equivalent.
• Computer literacy is essential.
• Good command of English and Chinese.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.
• Experience in a customer service or reception role is preferred.
• Attention to detail and professional demeanor.
• Ability to work in a team and independently.
• Willingness to learn and adapt to new challenges.

Benefits

• Group Insurance Plan.
• Annual Leave.
• Labor Insurance.
• National Health Insurance.
• Employee Welfare Committee.
• Employee Assistance Programme (EAP).
• Opportunities for career growth and development.
• Support for health and financial well-being.
• A diverse and inclusive work environment.
• Access to advanced technology and resources.