Remote Otter LogoRemoteOtter

Aircraft Maintenance Analyst - Remote

Posted 12 weeks ago
Customer Service
Full Time
USA

Overview

The Aircraft Maintenance Analyst (AMA) will provide specialized support to subscribers of the Traxxall product, ensuring they derive maximum value and achieve their operational goals.

In Short

  • Provide exceptional customer support through proactive maintenance analysis.
  • Drive customer satisfaction and foster long-term relationships.
  • Ensure safety, reliability, and efficiency of aircraft operations.
  • Detail-oriented with strong analytical skills.
  • Work with web-based applications such as Traxxall.
  • High level of technical expertise required.
  • Strong communication skills are essential.
  • Commitment to maintaining the integrity of customers' maintenance programs.
  • Support subscribers in achieving operational goals.
  • Passionate about customer support.

Requirements

  • Experience in aircraft maintenance.
  • Proven ability to work with web-based applications.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills.
  • Detail-oriented and organized.
  • Ability to foster long-term customer relationships.
  • Technical expertise in maintenance programs.
  • Commitment to customer satisfaction.
  • Ability to analyze maintenance data effectively.
  • Experience in customer support roles.

Benefits

  • Opportunity to work with a leading provider in the aviation industry.
  • Engage with a global team of technical advisors.
  • Contribute to the safety and efficiency of aircraft operations.
  • Work in a dynamic and innovative environment.
  • Access to professional development opportunities.
  • Be part of a company with over 35 years of experience.
  • Support a diverse range of aircraft and clients.
  • Competitive salary and benefits package.
  • Collaborate with experienced professionals in the field.
  • Make a significant impact on customer operations.
Jet Support Services logo

Jet Support Services

Jet Support Services, Inc. (JSSI) has been a leading independent provider of maintenance support, advisory services, software, and financial tools for the business aviation industry for over 35 years. With a robust portfolio that includes maintenance programs, parts and leasing solutions, and powerful software platforms like Traxxall and Conklin & de Decker, JSSI supports over 6,000 aircraft. The company is dedicated to leveraging its extensive data and innovative solutions to drive cost savings and deliver customized services that meet the unique needs of each client, regardless of aircraft make or model.

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