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Customer Service Agent - Remote

Posted Yesterday
Customer Service
Full Time
USA
$19.00 - 21.00/hour

Overview

Join one of the fastest-growing fintech startups in the U.S! As a Customer Service Agent at Jerry, you will help car owners manage their insurance policies and provide exceptional support.

In Short

  • Respond to inbound calls from existing customers
  • Process service requests like adding/removing vehicles and drivers
  • Assist customers with their insurance policy questions
  • Work to retain policyholders and find solutions for cancellations
  • Multitask and manage competing priorities
  • Passionate about helping others
  • 2+ years of experience in a call center environment
  • Flexible scheduling options available
  • Receive ongoing training and mentorship
  • Work remotely with provided equipment

Requirements

  • Experience in customer service or call center
  • Ability to handle multiple tasks
  • Strong communication skills
  • Passion for helping customers

Benefits

  • Hourly wage of $19.00 - 21.00
  • Paid for your P&C license
  • Medical, dental, vision insurance
  • 401K match
  • Flexible work options
  • Ongoing training and mentorship
  • Work with over 55 insurance carriers

Jerry.ai

Jerry.ai

Jerry.ai is America's first and only super app designed to simplify car ownership, addressing one of the most expensive and time-consuming aspects of life for car owners. Launched in 2019, the company has rapidly grown to over 5 million customers, offering a range of services from insurance shopping to refinancing, maintenance, and safety. Backed by advanced artificial intelligence and machine learning, Jerry.ai continuously innovates to enhance user experience, making it the #1 rated app in its category with a 4.7-star rating in the App Store. Founded by serial entrepreneurs and having raised over $240 million in financing, Jerry.ai is committed to providing personalized services and solutions for all car owners' needs, while fostering a collaborative and passionate work environment.

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