Advocacy and Customer Marketing Specialist II - Remote

Overview

The Advocacy & Customer Marketing Specialist II will be responsible for supporting the marketing department’s initiatives with a focus on advocacy marketing and sharing those stories and value through thought leadership tactics, social media, and marketing campaigns. The Advocacy & Customer Marketing Specialist II will be a part of cross-functional team efforts and must understand marketing objectives; be team-oriented, organized, and flexible; and possess strong writing skills, interpersonal communication skills, and creative thinking.

In Short

• Champion Advocacy marketing efforts through various channels.
• Manage Online Customer Community to boost engagement.
• Build relationships with clients as Brand Advocates.
• Generate customer content for marketing needs.
• Create social media campaigns for customer advocacy.
• Solicit speakers for conference sessions and webinars.
• Develop testimonials and case studies with clients.
• Assist with customer satisfaction surveys.
• Support customer marketing and account-based marketing initiatives.
• Provide additional marketing support and project management.

Requirements

• Bachelor’s Degree with 3+ years’ experience.
• Proficient with Microsoft Office Suite.
• Working knowledge of social media platforms.
• Experience in marketing automation and CRM platforms.
• Strong relationship building skills.
• Diligent work ethic and organizational skills.
• Willingness to undertake a wide range of tasks.
• Demonstrated project management skills.

Benefits

• Base pay varies based on knowledge and experience.
• Eligible for an annual bonus.
• Full range of benefits offered.